OnLayer  Support Center

• Start comparisons immediately by selecting 2-split / 3-split / 4-split layouts from Split Camera on the home screen.
• Add text using the Text button and freely adjust the position and angle with drag and pinch gestures.
• Save results to your Gallery or as a Project to re-edit them whenever you want.

1. What are Slides?

OnLayer’s Slide is a core feature that overlays two or more photos, allowing you to compare them in real-time by swiping left and right. It is optimized for tracking subtle differences—such as Before/After shots, makeup or skin tone changes, and photo edits—that are often hard to spot in standard photos.

2. How to Create a Slide

• Select 'Create Slide' from the Home screen.
• Add two or more photos to the project for comparison.
• Move the slider left and right with your finger on the slide screen for a seamless comparison.
• Using Ghost Guide: From the second photo onwards, the 'Ghost Guide' feature allows you to align your shots perfectly by overlaying a faint image of the previous photo.
• Individually customize each image by adding Text or adjusting Rotation / Zoom / Position.

3. Why do the photos overlap in certain modes?

• OnLayer offers two transition styles: 'Normal' and 'Fade'.
• While 'Normal' mode provides a clean, sharp transition, 'Fade' mode uses an 'Overlay Method' where images blend during playback or swiping.
• In Fade mode, the top layer blends progressively over the bottom one to help you intuitively track even the slightest changes in the subject’s position.

👉 The softened transition line in Fade mode is an intentional design choice to provide a more seamless and natural comparison.

4. Exporting as GIF

Turn your slide projects into dynamic 'Animated Comparison GIFs'

• Speed Control: Choose your preferred pace from Slow, Normal, Slightly Fast, or Fast.
• Effect Selection: Choose between 'Normal' for a clean transition or 'Fade' for a smooth overlay.
• Maintain Edits: All your manual edits—including movement, rotation, and zoom—are perfectly captured in the GIF.
• Instant Sharing: View your GIFs in the gallery and share them immediately via SNS or messaging apps.

5. Saving Slides & Project Management

Slide works are saved as 'Projects', allowing you to resume editing at any time without starting over.

• Flexible Re-editing: After saving a project, you can update the following items at any time.
• Text Edits (Content, Size, Position, Angle)
• Replace Photos
• Fine-tuning (Rotation / Zoom / Position)
• Reorder Slides
• Cloud Backup & Sync
• Secure your work by logging in and using the 'Backup' feature.
• Project data is securely stored in the cloud, so you can retrieve your work via 'Restore' even after re-installing the app or switching devices.
• Diverse Export Options: Save your completed work as high-quality Images or Animated GIFs.

6. FAQ – Slides

Q. I want to adjust the slide transition speed.

• When saving as GIF: You can change the speed by tapping the speed button (Slow, Normal, Slightly Fast, Fast) located to the right of the 'Normal / Fade' effects on the save screen.
• In Preview: The playback screen within the app is designed to react in real-time to the speed of your finger's movement (swipe).

Q. The saved GIF appears black or glitchy.

• Cause: Frame capture errors may occur due to a temporary lack of device memory (RAM) when many filters (movement, rotation, or zoom) are applied to high-resolution photos.
• Solution: Please update the app to the latest version. Try closing other running apps to free up memory, or save your project and restart the app before trying again.

1. Subscriptions & Payments

Q. My Premium subscription is not being applied.

• Please tap the 'Restore Purchase' button in the app's Settings.
• Make sure you are logged into the same Apple ID or Google account used for the purchase.
• If the issue persists, please contact us via email with a screenshot of your payment receipt.

Q. I want to cancel my subscription.

• iOS: You can cancel by going to Settings > Apple ID > Subscriptions and selecting the OnLayer subscription.
• Android: You can cancel via Google Play Store > Profile > Payments & Subscriptions > Subscriptions.

2. Photo Saving / Permission Issues

Q. I can't save photos to the gallery.

• Please check if you granted photo/media access permissions when you first launched the app.
• Go to Device Settings > OnLayer > Photos and ensure it is set to "Full Access" or "Add Photos Only."
• For Android 13 or higher, the "Photos and videos" permission must be enabled.

3. Projects / Backup

Q. My project disappeared.

• Please check if any search terms or split-type filters are applied in the Projects tab.
• Please note that locally stored projects may be deleted if you uninstall and reinstall the app.

Q. How do I transfer my data to another device?

• OnLayer provides Cloud Backup & Restore features when you log in through the Settings page.
• Log in on your current device and run 'Backup' to securely store your project data in the cloud.
• Log in with the same account on your new device and run 'Restore' to retrieve your work and pick up where you left off.

Privacy Policy

OnLayer uses only the minimum information necessary to provide our services.

For more details, please refer to the Privacy Policy link.

Bug Reports & Suggestions

If you encounter any unexpected errors or have ideas for improvement, please let us know via email.
We prioritize reviewing all user feedback and strive to reflect it in our updates as quickly as possible.